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Privacy Policy

Last updated: January 23, 2026

1. Introduction

Welcome to Neurofeedback Portal ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our neurofeedback portal.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Username and password when you create an account
  • Session Data: Information about your login sessions for security purposes
  • Usage Data: Information about how you interact with our platform
  • Neurofeedback Data: Data generated through the use of our neurofeedback services
3. Cookies and Session Management

We use cookies and similar tracking technologies to:

  • Maintain your login session
  • Remember your preferences
  • Ensure security of your account

These cookies are essential for the operation of our service and cannot be disabled while using our platform.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Authenticate users and prevent unauthorized access
  • Process and manage neurofeedback sessions
  • Communicate with you about your account and our services
  • Ensure compliance with legal obligations
5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encrypted password storage
  • Secure session management
  • Regular security audits
  • Access controls and authentication
6. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in our operations (under strict confidentiality agreements)
7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

neurosteer
Email: privacy@neurosteer.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

By using Neurofeedback Portal, you acknowledge that you have read and understood this Privacy Policy.